Privacy Policy

Effective Date: 06/03/2024 | Updated 28/04/2025

The Calorie Academy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in connection with our services. By accessing or using our website, mobile application, or any of our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you interact with our website, mobile application, or our services. This information may include:

- Personal details such as your name, email address, postal address, and phone number.
- Payment information, including credit card details.
- Information about your weight, height, dietary preferences, and goals related to weight management.
- Information about your interactions with our website or mobile application, such as pages visited and features used.

2. How We Use Your Information

We may use the information we collect for the following purposes:

- To provide you with our services, including personalised weight management plans, meal planning, and support.
- To process payments and fulfil orders.
- To communicate with you about your account, updates to our services, and promotional offers.
- To personalise your experience and improve our services.
- To comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

- To service providers who assist us in providing our services, such as payment processors and IT service providers.
- To comply with legal obligations or respond to lawful requests from government authorities.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You may update or correct your personal information by logging into your account or contacting us directly. You may also opt out of receiving promotional communications from us by following the instructions provided in the communication.

6. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. The revised version will be effective as of the date indicated at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

8. HEALTH DATA UTILIZATION
Health data is utilized solely to synchronize essential metrics and exercise information, providing accurate and personalized insights to support users' health and fitness goals. All data is handled in compliance with privacy and security standards, ensuring it remains confidential and is never shared with third-party applications or services. This approach aligns with industry best practices to maintain transparency and protect user privacy.

9. ACCOUNT DELETION

To request the deletion of your personal information from our database, you can submit a request through our in-app settings or contact form available on our platform. For such requests, please write "delete my account" in the subject line, and include your first and last name and e-mail address in the body of the message. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for administrative purposes. Please note that we will store communications you may send through the Service, as well as any comments you may post, and they may not be subject to modification or deletion. You may also control the information that we collect through the settings in your browser or mobile device. You may configure your browser to reject cookies from our app and may adjust the settings of your mobile device to prevent the Platform from obtaining location information. However, please note that the Service may rely on cookies and location information to function properly and some parts of the Service may not be available if you disable cookies.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@thecalorieacademy.com

By using our website, mobile application, or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.